Walker’s Lockers allows you to claim your item within one hour after the event ends. Prior to closing the truck, Walker’s Lockers will attempt to contact you using the phone number you entered on the manifest when you checked in, as a courtesy reminder. If your item is not claimed and the truck is gone, Walker’s Lockers will deliver the item to the event organizer or venue security for you to arrange pickup or delivery at a later date. Your item will be kept in the storage bag with the claim number that matches your wristband. You will be notified if this is the disposition of your item and you will be responsible for contacting the local event management staff or security office to make arrangements for claiming your item.
Yes, Walker’s Lockers carries both Liability and Bailee’s Customer Insurance.
In some cases there will be a cost to check your items, in others the service may be provided by the event producer. Please check the event or venue website for events you are planning to attend.
Walker’s Lockers staff is physically and continuously present at the storage truck while items are stored. We do not allow anyone inside the truck other than Walker’s Lockers staff employees.
Criteria for what is and isn’t allowed into an event is determined by local security staff associated with the venue. Security criteria may differ from venue to venue and can change over time. If provided by the local venue security staff, Walker’s Lockers will display a copy of the criteria describing items that are not allowed into the venue.
Walker’s Lockers is flexible in the shapes and sizes of items permitted for storage. We accept items as small as pocket knives and as large as strollers and suitcases. There is one flat fee per stored item (e.g. such as a backpack, purse, camera, knife, etc.) regardless of the size of the item.
To ensure the safety and security of your item, if your wristband comes off or is lost we would require that you present valid identification such as a driver’s license. We can then use your ID card to find the matching record on the manifest, which would then be used to locate your item within the storage truck.
Yes, you may claim your item at any time after check-in, including during the event.
Typically we will be open for one hour after the event ends; however, this could be different from event to event. When you check in your item, the Walker’s Lockers staff will tell you when our services will close. Prior to closing the service, Walker’s Lockers will attempt to contact you using the phone number you entered on the manifest when you checked in, as a courtesy reminder. If your item is not claimed and the truck is gone, Walker’s Lockers will deliver the item to the event organizer or venue security for you to arrange pickup or delivery at a later date. You will be notified if this is the disposition of your item.
The cost to check an item will vary from event to event and will generally be determined by the event producer. If the customer is paying directly, it will generally cost from $10-$20 per item. If the event producer or a sponsor is hosting the service, the event participant pays nothing to Walker’s Lockers.