Walker's Lockers allows you to claim your item within one hour after the event ends. Prior to closing the truck, Walker's Lockers will attempt to contact you using the phone number you entered on the manifest when you checked in, as a courtesy reminder. If your item is not claimed and the truck is … [Read more...] about What happens if I forget to claim my item after the event?
Yes, Walker's Lockers carries both Liability and Bailee's Customer Insurance. … [Read more...] about Is my item insured by Walker’s Lockers while checked in?
In some cases there will be a cost to check your items, in others the service may be provided by the event producer. Please check the event or venue website for events you are planning to attend. … [Read more...] about Why is there a cost for checking items that security will not allow into the event?
Walker's Lockers staff is physically and continuously present at the storage truck while items are stored. We do not allow anyone inside the truck other than Walker's Lockers staff employees. … [Read more...] about How do I know that my item will be safe while checked in?
Criteria for what is and isn't allowed into an event is determined by local security staff associated with the venue. Security criteria may differ from venue to venue and can change over time. If provided by the local venue security staff, Walker's Lockers will display a copy of the criteria … [Read more...] about How do I know whether or not an item would be allowed through security?
Walker's Lockers is flexible in the shapes and sizes of items permitted for storage. We accept items as small as pocket knives and as large as strollers and suitcases. There is one flat fee per stored item (e.g. such as a backpack, purse, camera, knife, etc.) regardless of the size of the item. … [Read more...] about Is there a maximum size for items that are permitted to be checked in?
To ensure the safety and security of your item, if your wristband comes off or is lost we would require that you present valid identification such as a driver's license. We can then use your ID card to find the matching record on the manifest, which would then be used to locate your item within the … [Read more...] about What happens if I lose my wristband or if it comes off my wrist?
Yes, you may claim your item at any time after check-in, including during the event. … [Read more...] about Can I claim my item before the end of an event?